Shipping policy

Domestic Shipping Policy

SHIPMENT PROCESSING TIME

All orders are processed within 1-3 business days, and most orders are processed within 24 hours. Orders are not shipped on weekends or holidays.

Please allow up to 10 business days for delivery. This includes 1-3 business days for processing and up to 7 business days for shipping. In most cases, shipments are received much sooner.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

REGARDING EXPEDITED SHIPPING

Expedited shipping times are not guaranteed by Lucid Naturals. The estimated delivery time is based on information provided by the shipping carrier.

SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES

Lucid Naturals ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email with your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.

CUSTOMS, DUTIES, & TAXES

Lucid Naturals is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

Lucid Naturals is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.